Contact SHAZAM

If you have questions about...

Contact...

Client support on topics including the following:

• ACH billing
• ACH MICR research
• Card authorization services (CAS)
• Documentation requests
• Fee billing research
• Fraud management
• Operating rules
• Report/file distribution
• Settlement research
• SHAZAM ACH
• SHAZAMChek product research
• SHAZAM PC Package
• Signage/logo information (research)
• Terminal monitoring
• Transaction research

Client Support
Long Distance: (800) 537-5427
Local: (515) 288-2828
Fax: (515) 558-7610

ACH MICR implementation

Sales
(800) 537-5427, press 4, 1

Advertising/media

Marketing Communications
(800) 537-5427, press 4, 4, 3

ATM locator

ATM Locator
Privileged Status Locator
Webmaster@shazam.net

ATM supplies

Systemax
(800) 525-9995

Brochure orders

Marketing Communications
(800) 537-5427, press 4, 4, 3

Camera-ready artwork

Marketing Communications
(800) 537-5427, press 4, 4, 3

Certification/testing

Client Support
(800) 537-5427

Database maintenance (name,
address, contact change)

Client Support
(800) 537-5427

E-mail fraud

Report SHAZAM phishing scams
emailfraud@shazam.net

Graphic standards

Marketing Communications
(800) 537-5427

Linking to SHAZAM

webmaster@shazam.net

Membership information

Sales
(800) 537-5427

Merchant Services

(866) 6SHAZAM
(866) 674-2926

Mergers/acquisitions

Sales
(800) 537-5427

National networks/bank card

Client Support
(800) 537-5427

Phishing Scams

Report SHAZAM Phishing scams
emailfraud@shazam.net

Privileged Status — new locations

Sales
(800) 537-5427

Privileged Status — questions

Client Support
(800) 537-5427

Products and services — new

Sales
(800) 537-5427

Products and services — descriptions and installations

Client Support
(800) 537-5427

Routing table — ABA/BIN

Client Support
(800) 537-5427

Statistical reporting

Sales (contact your Account Executive)

Training

Training
(800) 537-5427

Web site

webmaster@shazam.net